Legal information and personal data

Customer: Any capable professional or individual within the meaning of articles 1123 and following of the Civil Code, or legal entity, who visits the Site subject to these general conditions.
Benefits and services: http://www.3dceram.com makes available to Customers:
Contents: All the elements constituting the information present on the Site, in particular texts – images – videos.
Customer information: Hereinafter referred to as "Information", which is the set of personal data that may be held by http://www.3dceram.com for the management of your account, for the management of the customer relationship and for the purposes of analysis and statistics.
User: Internet user logging in, using the Site named above.
Personal information: "Information which allows, in any form, directly or not, the identification of the individuals to which it relates" (Article 4 of Law No. 78-17 of 6 January 1978).
The terms "personal data", "data subject", "subcontractor" and "sensitive data" have the meaning defined in the General Data Protection Regulation (GDPR: No. 2016-679)

1. Presentation of the website.
According to article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the website http://www.3dceram.com are informed of the identity of the various stakeholder in the context of its implementation and monitoring:
Owner: SAS 3DCERAM Share capital of €200000 VAT number: FR 65 435 266 598 – 27 Rue du Petit Theil 87280 Limoges
Publication manager: Richard Gaignon – 0555041090
The publication manager is an individual or a legal entity.
Webmaster: Malsallez Kareen – webmaster@3dceram.com
Host: OVH – 2 Kellermann Street 59100 Roubaix 1007
Data Protection Officer: Malsallez Kareen – webmaster@3dceram.com

2. General conditions of use of the site and the services offered.
The Site is a work of the mind protected by the provisions of the Intellectual Property Code and applicable international regulations. The Customer may in no way reuse, assign or exploit all or part of the elements or works of the Site on its own behalf.

Use of the site http://www.3dceram.com implies full acceptance of the following general conditions of use. These conditions of use are subject to change or may be added at any time, so users of the site http://www.3dceram.com are invited to consult them on a regular basis.
This website is normally accessible to users at any time. An interruption due to technical maintenance may however be decided by http://www.3dceram.com. The website http://www.3dceram.com is updated regularly by the webmaster. Similarly, legal notices can be changed at any time: they are nevertheless enforceable on the user who is invited to refer to them as often as possible in order to be aware of them.

3. Description of the services provided.
The purpose of the website http://www.3dceram.com is to provide information on all the activities of the company. http://www.3dceram.com strives to provide as precise information as possible on the website http://www.3dceram.com. However, it cannot be held responsible for any omissions, inaccuracies or deficiencies in the updating, whether under its liability or by the third partners who provide it with such information.
All the information on the site http://www.3dceram.com is given as an indication and is subject to change. In addition, the information on http://www.3dceram.com is not exhaustive. It is subject to changes made since it was placed online.

4. Contractual limitations on technical data.
The site uses JavaScript technology. The website cannot be held responsible for any material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent hardware, which does not contain viruses and with an updated browser of the latest generation. The site http://www.3dceram.com is hosted by a provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679)
The objective is to provide a service that ensures the best accessibility. The host ensures the continuity of its service 24 hours a day, on every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, in particular for the purposes of maintenance, improvement of its infrastructure, failure of its infrastructure or if the Provisions and Services generate traffic deemed abnormal.
http://www.3dceram.com and the host cannot be held liable in the event of a malfunction of the Internet network, telephone lines or computer and telephone equipment related in particular to the congestion of the network preventing access to the server.

5. Intellectual property and infringements.
http://www.3dceram.com is the owner of the intellectual property rights and owns the rights of use to all elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the method used, is prohibited, except with the prior written authorisation of: http://www.3dceram.com.

Any unauthorised use of the site or any of the elements contained therein shall be considered as constituting an infringement and pursued in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

6. Limitations of liability.
http://www.3dceram.com acts as the publisher of the site. http://www.3dceram.com is responsible for the quality and veracity of the content it publishes.
http://www.3dceram.com shall not be liable for direct and indirect damage to the user’s material, when accessing the site http://www.3dceram.com, resulting either from the use of material not meeting the specifications set out in 4, or from the appearance of a bug or incompatibility.
http://www.3dceram.com shall also not be liable for indirect damages (such as loss of market or loss of chance) arising from the use of the site http://www.3dceram.com. Interactive spaces (possibility of asking questions in the contact area) are available to users. http://www.3dceram.com reserves the right to delete, without notice, any content deposited in this space which would contravene applicable legislation in France, in particular the provisions relating to data protection. Where appropriate, http://www.3dceram.com also reserves the possibility of involving the civil and/or criminal liability of the user, in particular in the case of a message of a racist, abusive, defamatory, or pornographic nature, whatever the medium used (text, photography, etc).

7. Personal data management.
The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the Digital Economy, the law on computing and freedoms of 66 August 2004 and the General Regulation on Data Protection (GDPR: No. 2016-679).

7.1 Parties responsible for the collection of personal data
For personal data collected in connection with the creation of the user’s personal account and their navigation on the site, the person responsible for the processing of personal data is: 3DCERAM. http://www.3dceram.comest represented by Richard Gaignon, its legal representative.
As the party responsible for the processing of the data it collects, http://www.3dceram.com agrees to comply with the framework of the legal provisions in force. In particular, it is up to the Customer to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a processing register in line with reality. Whenever http://www.3dceram.com processes personal data, http://www.3dceram.com takes all reasonable measures to ensure the accuracy and relevance of personal data with respect to the purposes for which http://www.3dceram.com processes it.

7.2 Purpose of data collected
http://www.3dceram.com may process all or part of the data:
- To enable navigation on the Site and the management and traceability of the services and services ordered by the user: data on connection and use of the Site, invoicing, order history, etc.
- To prevent and combat computer fraud (spamming, hacking, etc): Computer hardware used for navigation, IP address, password (hashed)
- To improve Site navigation: connection and usage data
- To conduct optional satisfaction surveys on http://www.3dceram.com: email address
- To conduct communication campaigns (sms, email): phone number, email address
http://www.3dceram.com does not market your personal data, which is therefore only used by necessity or for statistical and analytical purposes.

7.3 Right of access, rectification and opposition
In accordance with the European regulations in force, users of http://www.3dceram.com have the following rights:
- Right of access (article 15 GDPR) and rectification (article 16 GDPR), updating, completeness of User data, right of locking or deletion of personal user data (article 17 GDPR), where it is inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or retention is prohibited
- Right to withdraw consent at any time (Article 13-2c GDPR)
- Right to limit the processing of User data (Article 18 GDPR)
- Right of opposition to the processing of User data (Article 21 GDPR)
- Right to portability of data provided by Users, when such data is subject to automated processing based on consent or contract (article 20 GDPR)
- The right to set the disposition of user data after their death and choose to whom http://www.3dceram.com will have to communicate (or not) its data to a third party that they have previously designated
As soon as http://www.3dceram.com is aware of the death of a User and in the absence of instructions on its part, http://www.3dceram.com agrees to destroy their data, unless its retention is necessary for probatory purposes or to meet a legal obligation.
If the User wishes to know how http://www.3dceram.com uses their personal data, ask for correction or object to its processing, the user can contact http://www.3dceram.com in writing at the following address:
3DCERAM – DPO, Malsallez Kareen
27 rue du Petit Theil 87280 Limoges.
In this case, the User must indicate the personal data that they would like http://www.3dceram.com to correct, update or delete, identifying themselves precisely with a copy of an identity document (identity card or passport).
Requests for the deletion of personal data will be subject to the obligations imposed by law on http://www.3dceram.com, in particular with regard to the retention or archiving of documents. Finally, users of http://www.3dceram.com can file a claim with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data
http://www.3dceram.com does not process, host or transfer the information collected about its Customers to a country outside the European Union or recognised as "inappropriate" by the European Commission without informing the customer beforehand. Nevertheless, http://www.3dceram.com remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees in relation to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
http://www.3dceram.com agrees to take all necessary precautions to preserve the security of the information and in particular to ensure that it is not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Customer's information is brought to the attention of http://www.3dceram.com, the latter will be required to inform the Customer as soon as possible and communicate the corrective measures taken. In addition, http://www.3dceram.com does not collect any "sensitive data".
The personal data of the User may be processed by subsidiaries of http://www.3dceram.com and subcontractors (service providers) exclusively for the purpose of this policy.
Within the limits of their respective responsibilities and for the purposes set out above, the principal persons likely to have access to the data of the users of http://www.3dceram.com are mainly agents of our customer service.

8. Incident notification
No method of transmission over the Internet or electronic storage is completely secure, regardless of efforts made. As a result, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters related to account security and providing them with all the information they need to help them meet their own regulatory reporting obligations.
No personal information of the user of the site http://www.3dceram.com is published without the knowledge of the user, exchanged, transferred, transferred or sold in any medium to third parties. Only the assumption of the purchase of http://www.3dceram.com and its rights would allow the transmission of said information to the prospective buyer who would in turn be bound by the same obligation of retention and modification of the data vis-à-vis the user of the site http://www.3dceram.com.
Security
To ensure the security and privacy of personal data, http://www.3dceram.com uses networks protected by standard devices such as firewall, pseudonymisation, encryption and password.
When processing personal data, http://www.3dceram.com takes all reasonable measures to protect it from loss, misuse, unauthorised access, disclosure, alteration or destruction.

9. Hypertext links “cookies” and Internet tags
The site http://www.3dceram.com contains a number of hypertext links to other sites, set up with the permission of http://www.3dceram.com. However, http://www.3dceram.com is not able to verify the content of the sites visited and will therefore assume no responsibility for this fact.
Unless you decide to disable cookies, you agree that the site may use them. You may at any time disable these cookies for free using the deactivation possibilities offered to you and set out below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the Site.

9.1. "COOKIES"
A “cookie” is a small information file sent to the User’s browser and stored within the User’s device (e.g. computer, smartphone), (“cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Under no circumstances will Cookies damage the User’s device.
http://www.3dceram.com is likely to process the User’s information regarding their visit to the Site, such as the pages visited, the searches carried out. This information allows http://www.3dceram.com to improve the content of the Site, the User’s navigation.
Cookies facilitate the navigation and/or provision of the services offered by the Site, and the User may configure their browser to allow them to decide whether or not they wish to accept them so that Cookies are stored on the device or, on the contrary, rejected, either systematically or according to their issuer. The User may also configure their browser software so that the acceptance or refusal of Cookies is offered to them from time to time, before a Cookie is likely to be registered on their device. http://www.3dceram.com informs the User that, in this case, not all of its navigation software features may be available.
If the User refuses to register cookies on their device or browser, or if the User deletes those registered on them, the user is informed that their navigation and experience on the Site may be limited. This could also be the case when http://www.3dceram.com or one of its providers cannot recognise, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the terminal appears to be connected to the Internet.
Where appropriate, http://www.3dceram.com shall not be liable for the consequences related to the degraded operation of the Site and the services possibly offered by http://www.3dceram.com, resulting (i) from the refusal of Cookies by the User (ii) from the inability of http://www.3dceram.com to record or consult the Cookies necessary for their operation due to the choice of the User. For the management of cookies and user choices, the configuration of each browser is different. It is described in the browser’s Help menu, which will help you know how the user can change their Cookie preferences.
At any time, the User may choose to express and modify their Cookies preferences. http://www.3dceram.com may also use the services of external providers to assist them in collecting and processing the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, LinkedIn and Google Plus on the site http://www.3dceram.com or in its mobile application and whether the User has accepted the use of Cookies by continuing to browse the website or the mobile application of http://www.3dceram.com, Twitter, Facebook, LinkedIn and Google Plus can also place Cookies on your devices (computer, tablet, mobile phone).
These types of Cookies are only placed on your devices if you consent to them, by continuing to browse the http://www.3dceram.com website or mobile application. However, at any time, the User may withdraw their consent to have http://www.3dceram.com deposit this type of cookies.

Art. 9.2. INTERNET TAGS
http://www.3dceram.com may occasionally use Internet tags (also called action tags, single-pixel GIF, transparent GIFs, invisible GIFs, and one by one GIFs) and deploy them through a Web analytics partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.
These tags are placed both in online advertisements allowing Internet users to access the Site, and on the different pages thereof.
This technology allows http://www.3dceram.com to evaluate the responses of visitors to the site and the effectiveness of its actions (for example, the number of times a page is opened and the information accessed), as well as the User’s use of the site.
The external provider may collect information about visitors to the Site and other Internet sites through these tags, report on the activity of the Site to http://www.3dceram.com, and provide other services related to the use of the Site and the Internet.

10. Governing law and jurisdiction.
Any dispute in connection with the use of the site http://www.3dceram.com is subject to French law. Apart from cases where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Limoges

Phone : +33 (0)5 55 04 10 90
Email : info@3dceram.com
© 2009 - 2020 Copyright 3DCeram
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